FAQ.

What is zcash-btc.com?
zcash-btc (Ultra-Modern Cloudmining services) an easy and safe way to purchase Bitcoin / SHA-256 hashpower without having to deal with the hardware and software setups and configuration. We are a team of mining experts with thorough knowledge in the digital e-currency sector. We are specialized in building the most efficient and reliable mining rigs that you can rent. We use advanced technology equipments for cooling and maintaining our data center.

How can I invest with zcash-btc.com ?
To make a investment you must first become a member of zcash-btc.com Cloud Mining Program. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

How Company is making profit?
Through bitcoin and Zcash mining company is making Profit. We deduct our administration fees from daily profit and pass on your commitment daily return.

Does a daily profit paid directly to my e-currency account?
No, profits are gathered on your zcash-btc.com account and you can withdraw them anytime.

I wish to invest with zcash-btc.com but I don't have an any e-currency account. What should I do?
You can buy bitcoin at buy.bitcoin.com and also open account at perfectmoney.is and Payeer.com

How do I open my zcash-btc.com CLOUD MINING PROGRAM Account?
It's quite easy and convenient. Click on Registration link, fill in the registration form and then press "Register".

Which e-currencies do you accept?
We accept e-currencies like Bitcoin, Perfect Money and Payeer.

How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.

How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.Bitcoin Deposit will take 3 Confirmation from block chain.

How can I change my e-mail address or password?
Log into your zcash-btc.com account and click on the "Account Information". You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my e-currency account?
No, profits are gathered on your zcash-btc.com account and you can withdraw them anytime.

How do you calculate the interest on my account?
Depending on each plan. Interest on your zcash-btc.com CLOUD MINING PROGRAM account is acquired Daily, credited to your available balance exact after 24 hour of your deposit time.

Can I do a direct deposit from my account balance?
Yes! To make a deposit from your zcash-btc.com CLOUD MINING PROGRAM account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Can I make an additional deposit to zcash-btc.com CLOUD MINING PROGRAM account once it has been opened?
Yes, you can but all transactions are handled separately.

After I make a withdrawal request, when will the funds be available on my e-currency account?
Funds are usually available instant. But max time you have to wait for 24 hours.

How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.

Can I lose money?
There is a risk involved with investing in all Cloud Mining Program as difficulty changes every 13 days. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term. It's very important for you to know that we are real traders and that we invest members' funds on major investments.

How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?
No. If we find that one member has more than one account, the entire funds will be frozen.

How can I make a spend?
To make a spend you must first become a member of zcash-btc.com CLOUD MINING PROGRAM. Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.



Members Login

Username:
Password:
 
Forgot your password?